The Canadian Support Workers Association is here for YOU!

About Canswa

The Canadian Support Workers Association was created out of PSW Canada (2007) which was created in 2007. PSW Canada became the go to association for Support Workers across Canada for information and support.


Miranda Ferrier and a few of her fellow PSWs founded PSW Canada as a means to support their fellow Support Workers and bring change to the profession. 

Mission Statement


To continuously strive to improve the professional status of the Support Workers across Canada through advocacy for excellence and consistency in training, services, working conditions, and value to those we serve.





Standardization of the Support Worker will afford all Canadian's the quality of care which they are entitled to

Leadership Team


Miranda Ferrier

National President

Miranda was born in the Kitchener/Waterloo region and spent her childhood in Toronto.  Miranda has worked internationally in both the US and Holland and returned to Canada in 2004.  In 2006 Miranda graduated from the Mohawk College, Hamilton Campus Personal Support Worker Program and began her life’s work in Ontario healthcare.

In 2010, driven by a passion to protect the public and advocate for her fellow PSWs, Miranda formed the Ontario Personal Support Workers Association in an effort to establish a self-regulatory framework for Personal Support Workers in Ontario.   Since 2010 the OPSWA has grown to over 32000 members and has become a leader in both the Provincial and National discussions on health care delivery, issues and trends impacting PSWs and the public.  Recognition of this role saw Miranda and the OPSWA be invited to participate in the Gillese Inquiry on resident safety in Long Term Care Facilities. Recently, Miranda was awarded the Distinguished Fellow Honouary Diploma from her Graduating College Mohawk College for her work for Personal Support Workers across Canada.

Miranda has since appeared on CTV’s W5 and CBC Marketplace as their Expert Guest on PSWs, CBC Radio One, CBC news now, CTV National news, CBC National, CTV News, The Toronto Star, Macleans Magazine and many local newspapers.


Miranda lives in Cambridge Ontario with her family.

To contact Miranda; Please email


Ian DaSilva

Director of Human Resources

Ian DaSilva was born in Toronto, Ontario and grew up in both the Toronto and the Durham Region.  Mr. DaSilva has worked extensively with government and non-profits at both the federal and National level in both a Human Resource and consulting roles.  Mr. DaSilva was awarded a BA from University College, University of Toronto, a diploma in Legal Administration from Durham College and completed certificate in Human Resources Management.  Mr. DaSilva joined the Canswa in 2017 and lives with his family in Whitby Ontario. 


To contact Ian -

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Rachel Estok

Senior Policy Researcher

Rachel Estok is a graduate of the Health, Aging, and Society Master's program at McMaster University, and completed her undergraduate degree at the University of Guelph in Sociology.Rachel is extremely passionate about advocating for personal support workers (PSWs), and has completed a thesis and major research project focusing on PSW’s.

Her research has explored PSW perspectives on ethnic-specific long-term care homes, and has also examined transportation reimbursement for personal support workers in the home care field. Rachel has outlined policies for improvement to home care delivery, in the hope that changes can be made to positively impact both clients and workers.

Rachel is very excited to begin volunteering with Canswa and looks forward to all the positive changes to come!

To contact Rachel:


Ellise Floyd

Saskatchewan Chapter President

Ellise was born and raised in rural Saskatchewan. Ellise spent several years living in Regina before returning to small city living. Ellise graduated with distinctions from the Continuing Care Assistant program in 2017. She currently works in Longterm care as well as in the community with Homecare. 


Ellise is passionate about social justice and strives to bring recognition and respect to the Support worker field. Ellise is embracing all of life’s experiences with her husband and their three children.

To contact Ellise: 


Daphne Beck

Newfoundland & Labrador Chapter President

I am currently working as a Personal Care Attendant in a long term care facility. I have been working as a full-time PCA for 12 years and part-time HSW for 10 years. Also worked as a first responder for 13 years prior.


I graduated with honours in the PCA program with keyin college I also graduated with a diploma in Therapeutic Recreation.


I live in St Lawrence,NL with my husband Gary, teenage son Justin and golden retriever Brandy! I love working with the elderly and am a strong advocate for them. I am a strong voice and advocate for PCA’s in NL and am hopeful as we join together in becoming members of CANSWA and being recognized as our own professional body!

To contact Daphne; Please email


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